Information on the authenticity of customer ratings

We use Trustami as an independent service provider for the collection of ratings. Trustami imports reviews of the customer from third-party platforms. In the case of imported reviews, Trustami cannot ensure that these reviews come exclusively from consumers who have actually used or purchased the goods or services. Nevertheless, Trustami uses technical measures to identify problematic customer opinions and false reviews. To this end, Trustami is working on various research projects with the Federal Ministry of Education and Research (BMBF) and the Federal Ministry of Justice and Consumer Protection (BMJV) on artificial intelligence for automatic filtering and recognition of digital fake content. Information on the authenticity of customer reviews on Trustami can be found here.